Privacy Policy

1. Introduction

Lykos Systems LLC ("Lykos Systems," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website lykossystems.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

Information Users Provide

We collect information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and company name ("personal information"), only when you voluntarily provide it to us through our website contact forms, email, or telephone.

Information Collected Automatically

Our website does not use tracking cookies, analytics pixels, or third-party tracking scripts. We only collect basic connection information necessary for the routing and security of our web traffic.

3. How We Use Information

We use information that we collect about you or that you provide to us to present our Website and its contents to you, to provide you with information, products, or services that you request from us, to fulfill any other purpose for which you provide it, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

4. SMS and Text Messaging Privacy

Mobile information, including phone numbers and SMS opt-in or consent information, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

If you opt-in to receive SMS communications, we will only use your mobile number to send you legitimate customer/service communications such as IT support requests, troubleshooting, service updates, scheduled maintenance, scheduling/appointments, and account-related communications.

• SMS consent is voluntary.
• Consent is not a condition of purchasing services.
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out. Opt-out requests are honored.
• Reply HELP for assistance.

We may share your mobile number with service providers strictly when necessary to provide the messaging infrastructure or requested services on behalf of Lykos Systems, but those providers cannot use SMS opt-in/consent information for their own marketing or promotional purposes.

5. How Information May Be Shared

Service Providers

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy to contractors, service providers, and other third parties we use to support our business (such as web hosting and email delivery services), provided they are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

7. Data Retention

We retain your personal information only for as long as is necessary for our legitimate business purposes and to comply with our legal obligations.

8. User Privacy Choices

You can review and change your personal information by sending us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us.

9. Third-Party Links

Our Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

10. Children's Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Lykos Systems LLC
[email protected]
(954) 280-9080